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Current
Table of Contents
About the Author
Acknowledgments
Dedication
Preface
Part 1
Business in a Dynamic Environment
1
The Foundations of Business
1.1
Why Is Apple Successful?
1.2
Introduction
1.3
Getting Down to Business
1.4
What Is Economics?
1.5
Perfect Competition and Supply and Demand
1.6
Monopolistic Competition, Oligopoly, and Monopoly
1.7
Measuring the Health of the Economy
1.8
Government’s Role in Managing the Economy
1.9
Careers in Economics
1.10
Cases and Problems
1.11
Nike Case
2
Entrepreneurship
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2.1
Build a Better Baby and They Will Come
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2.2
What Is an Entrepreneur?
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2.3
The Importance of Small Businesses to the U.S. Economy
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2.4
What Industries Are Small Businesses In?
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2.5
Advantages and Disadvantages of Business Ownership
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2.6
Starting a Business
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2.7
The Business Plan
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2.8
How to Succeed in Managing a Business
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2.9
Cases and Problems
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2.10
Business Plan Project
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2.11
Nike Case
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3
Selecting a Form of Business Ownership
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3.1
The Ice Cream Men
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3.2
Factors to Consider
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3.3
Sole Proprietorship
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3.4
Partnership
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3.5
Corporation
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3.6
Other Types of Business Ownership
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3.7
Mergers and Acquisitions
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3.8
Cases and Problems
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3.9
Business Plan Project
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3.10
Nike Case
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4
Business Ethics and Social Responsibility
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4.1
“Mommy, Why Do You Have to Go to Jail?”
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4.2
Misgoverning Corporations: An Overview
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4.3
The Individual Approach to Ethics
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4.4
Identifying Ethical Issues
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4.5
The Organizational Approach to Ethics
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4.6
Corporate Social Responsibility
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4.7
Environmentalism
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4.8
Stages of Corporate Responsibility
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4.9
Cases and Problems
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4.10
Business Plan Project
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4.11
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Part 2
Operating a Successful Business
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5
Managing for Business Success
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5.1
Noteworthy Management
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5.2
What Do Managers Do?
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5.3
Planning
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5.4
Organizing
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5.5
Directing
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5.6
Controlling
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5.7
Managerial Skills
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5.8
Careers in Management
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5.9
Cases and Problems
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5.10
Business Plan Project
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5.11
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6
Recruiting, Motivating, and Keeping Quality Employees
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6.1
The Grounds of a Great Work Environment
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6.2
Human Resource Management
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6.3
Developing Employees
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6.4
Motivating Employees
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6.5
What Makes a Great Place to Work?
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6.6
Performance Appraisal
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6.7
Labor Unions
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6.8
Cases and Problems
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6.9
Business Plan Project
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6.10
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7
Product Design and Development
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7.1
Riding the Crest of Innovation
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7.2
What Is a Product?
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7.3
Where Do Product Ideas Come From?
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7.4
Identifying Business Opportunities
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7.5
Understand Your Industry
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7.6
Forecasting Demand
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7.7
Breakeven Analysis
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7.8
Product Development
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7.9
Protecting Your Idea
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7.10
Cases and Problems
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7.11
Business Plan Project
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7.12
Nike Case
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8
Operations Management in Manufacturing and Service Industries
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8.1
The Challenge: Producing Quality Jetboards
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8.2
Operations Management in Manufacturing
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8.3
Facility Layouts
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8.4
Managing the Production Process in a Manufacturing Company
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8.5
Graphical Tools: Gantt and PERT Charts
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8.6
The Technology of Goods Production
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8.7
Operations Management for Service Providers
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8.8
Producing for Quality
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8.9
Cases and Problems
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8.10
Business Plan Project
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8.11
Nike Case
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Part 3
Marketing in an Ever-Changing World
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9
Business in a Global Environment
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9.1
It’s a Small World
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9.2
The Globalization of Business
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9.3
Opportunities in International Business
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9.4
The Global Business Environment
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9.5
Trade Controls
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9.6
Reducing International Trade Barriers
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9.7
Preparing for a Career in International Business
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9.8
Cases and Problems
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9.9
Business Plan Project
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9.10
Nike Case
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10
Marketing: Providing Value to Customers
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10.1
A Robot with Attitude
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10.2
What Is Marketing?
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10.3
The Marketing Mix
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10.4
Pricing a Product
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10.5
Placing a Product
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10.6
Promoting a Product
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10.7
Interacting with Your Customers
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10.8
The Product Life Cycle
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10.9
The Marketing Environment
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10.10
Careers in Marketing
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10.11
Cases and Problems
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10.12
Business Plan Project
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10.13
Nike Case
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11
Operating in a Digital Marketing and Social Networking Environment
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11.1
Two Talented Technology Geniuses Merge
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11.2
Product
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11.3
Pricing
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11.4
Placement
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11.5
Promotion
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11.6
Big Data and Privacy
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11.7
Cases and Problems
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11.8
Business Plan Project
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11.9
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Part 4
Financing the Company
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12
The Role of Accounting in Business
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12.1
Rent a Room or a House
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12.2
The Role of Accounting
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12.3
Understanding Financial Statements
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12.4
Accrual Accounting
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12.5
Financial Statement Analysis
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12.6
The Profession: Ethics and Opportunities
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12.7
Cases and Problems
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12.8
Business Plan Project
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12.9
Nike Case
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13
Managing Financial Resources
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13.1
How to Keep from Going Under
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13.2
The Functions of Money
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13.3
Financial Institutions
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13.4
The Federal Reserve System
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13.5
The Role of the Financial Manager
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13.6
Understanding Securities Markets
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13.7
Financing the Going Concern
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13.8
Careers in Finance
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13.9
Cases and Problems
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13.10
Business Plan Project
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13.11
Nike Case
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Part 5
Bonus Chapters
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14
Teamwork and Communications
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14.1
The Team with the RAZR’S Edge
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14.2
The Team and the Organization
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14.3
Why Teamwork Works
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14.4
The Team and Its Members
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14.5
The Business of Communication
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14.6
Communication Channels
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14.7
Forms of Communication
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14.8
Cases and Problems
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14.9
Business Plan Project
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15
Personal Finances
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15.1
Where Does Your Money Go?
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15.2
Financial Planning
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15.3
Time Is Money
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15.4
The Financial Planning Process
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15.5
Cases and Problems
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16
Managing Information and Technology
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16.1
A Winning Hand for Caesars
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16.2
Data Versus Information
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16.3
Managing Data
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16.4
Types of Information Systems
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16.5
Computer Networks and Cloud Computing
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16.6
Data Communications Networks
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16.7
Security Issues in Electronic Communication
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16.8
Careers in Computer and Information Technology
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16.9
Cases and Problems
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17
The Legal and Regulatory Environment of Business
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17.1
Whatever Happened to . . . George McGovern?
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17.2
Law and the Legal System
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17.3
Criminal Versus Civil Law
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17.4
Negligence Torts
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17.5
Product Liability
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17.6
Some Principles of Public Law
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17.7
Cases and Problems
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Part 6
Appendices
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18
Appendix: Introducing Your Business Plan Project
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18.1
Choices and Tasks
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18.2
Standard Business Plan Format: Instructions
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19
Appendix: Estimating Sales
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19.1
Approaches to Estimating Sales
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20
Appendix: Preparing Financial Reports with the Excel Template
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20.1
How to Use the Template
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20.2
Completing Each Section
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20.3
Review Your Income Statements
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20.4
Preparing Your Financial Plan Group Report
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