- Digital codes - Unique access codes emailed to your bookstore
- Paper passes - Scratch-off cards, physically mailed to your bookstore
- Affiliated institution
- Title and/or ISBN
- Professor name and/or course title
Note: When students redeem their digital code or paper pass, they are provided with the option of ordering a color, printed textbook to accompany their online access. These books are printed and shipped on demand. If faculty requires availability of print books at the bookstore, please send us an email with the details below, for review. Please note, these books are non-returnable.
Return Policy and Shipping Information
FlatWorld access codes never expire. Returns are only available if the wrong product was shipped to you or you received damaged goods. Please report damage goods immediately for a claim and replacement order.
Shipping Rates and Times
Printed access cards are mailed USPS Priority Mail or UPS and should be received within 7 business days. We can charge your USPS or UPS account if you prefer, just let us know and share your account number.