Return Policy and Shipping Information
FlatWorld does not typically accept returns. However, FlatWorld access codes never expire and can be used for any title of equal or lesser value. Returns are only available if the wrong product was shipped or if you received damaged goods. Please report any damaged or incorrect product immediately to our support team at firstname.lastname@example.org or via the chat box in the bottom right hand corner of your screen.
Shipping Rates and Times
Printed access cards are mailed USPS Priority Mail or UPS and should be received within 7 business days. We can charge your USPS or UPS account if you prefer, just let us know and share your account number.