Online Ordering
Step 1:
Please ensure that your bookstore is registered with FlatWorld. Registered bookstores are provided with a unique ordering link. Please note that FlatWorld is currently only able to supply bookstores in the US and Canada.
Step 2:
Select the product that you would like to order. Choose between:
- Digital codes - Unique access codes you can download from your online bookstore dashboard
- Paper passes - Scratch-off cards with codes, physically mailed to your bookstore
- Affiliated institution
- Title and/or ISBN
- Professor name and/or course title
Note: When students redeem their digital code, they are provided with the option of ordering a color, printed textbook to accompany their online access. These books are printed and shipped on demand. If faculty requires availability of print books at the bookstore, please use our live chat and send us these details:
Step 3:
Use your unique ordering link to submit your order to us online.
If you believe you are already registered but need your unique ordering link, please reach out to FlatWorld Customer Service via the blue live chat bubble in the bottom right of the screen.
Return Policy and Shipping Information
Return Policy
FlatWorld access codes never expire. Returns are only available if the wrong product was shipped to you or you received damaged goods. Please report damage goods immediately for a claim and replacement order.
Shipping Rates and Times
Printed access cards are mailed USPS Priority Mail or UPS and should be received within 7 business days. We can charge your USPS or UPS account if you prefer, just let us know and share your account number.