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Published
December 2024
Page Count
500
ISBN (Digital)
979-8-88794-197-4

Mastering Human Resource Management

Version 2.0
By Derek Crews

Included Supplements

Key Features

  • A balanced approach focuses on promoting employee engagement while achieving an organization’s goals for competitive advantage and profitability
  • A focus on talent analytics provides the knowledge necessary to effectively utilize talent data in recruitment, onboarding, compensation, performance management, and talent development
  • Unique, full chapter is dedicated to employee engagement (Chapter 11) to prepare learners to foster a culture of respect and autonomy that establishes an effective workplace in today’s diverse environment
  • Presents theories and explains techniques to enhance recruitment, retention, and performance in an environment of labor shortages and skills gaps
  • Promotes development of a culture of respect and autonomy within a diverse organizational environment
  • Over 50 hyperlinks to streaming videos enrich online courses, engage students, and reinforce or augment many of the presented topics
  • In-depth discussions of key HR metrics enhance decision-making skills and attainment of organizational objectives. A talent analytics feature is included in each chapter
  • Full alignment with SHRM and HRCI curricula provides all students with immediately useful knowledge of current and relevant HR concepts. Additional, in-depth resources prepare students who are human resource majors for the SHRM Certified Professional (SHRM-CP) exam and Professional in Human Resources (PHR) exams
  • Supportive Learning Structure
    • Chapter “Learning Objectives” at the beginning of each chapter provide a general overview of the chapter
    • "Opening Case” with “Case Discussion Questions” in each chapter provide real-world context for the chapter to come
    • “Learning Objectives” at the start of each main section preview the material to come and prepare students to learn
    • “Key Terms” and marginal glossary help students understand and become comfortable with important vocabulary and phrases
    • “Talent Analytics” demonstrate real-world use of talent data  
    • “HR Talk” provides insights into how theoretical principles apply in the real world through interviews with practicing professionals
    • “Key Takeaways” at the end of each main section reflect the corresponding Learning Objectives and summarize key ideas in bullet-point fashion. “Key Takeaways” enable the learner to pause and consolidate the information just read into a "chunk." This process enables the reader to better understand and retain the section’s content and its key concepts
    • “What Do You Think?” questions at the end of each main section prompt students
    • End-of-Chapter features
      • “Conclusion” concisely sums up the preceding chapter
      • “Theory-into-Practice (TIP) Exercises” provide ample opportunities to apply the material just learned
      • “Case Study” with “Case Discussion Questions” revisits key concepts from the chapter put into real-world contexts
      • “Resources” feature invites students to explore further and expand their knowledge
  • All supplements are written or closely reviewed by the author to ensure an excellent match with the book’s content. The Instructor’s Manual includes suggested answer guidelines for all discussion questions and exercises

Students

Online Access Price
$33.95
Color Printed Textbook with Online Access Price
$60.95
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Mastering Human Resource Management is suitable for courses usually called Introduction to Human Resource Management, Principles of Human Resource Management, Human Resource Administration, HR Fundamentals, or similar titles taught primarily in undergraduate departments of business administration at two- and four-year colleges and universities. It may also be appropriate for use as a basic introduction at the master’s level.

Mastering Human Resource Management prepares students to enter the rapidly evolving work environment. It provides them with the state-of-the-art knowledge and skills that are needed to successfully recruit, develop, and retain top-performing talent. The book’s key themes of talent analytics and employee engagement, combined with its explicit alignment with the Society for Human Resource Management (SHRM) and Human Resource Certification Institute (HRCI) curriculum guidelines, support a contemporary and professional competency from day one. Plentiful skill-building exercises ensure learners understand how to implement best practices. Pertinent and reliable expert scholarship supports the realistic, nuanced, and challenging case studies that are found throughout the text, some of which are drawn from the author’s own private sector work experiences. The result is a distinctive blend of research and practice that ensures students understand when to apply the right HR strategies.

New in This Version

Overall:

  • Greater focus on employee mental health and well-being
  • Long-term impacts of COVID-19 on the workplace (remote and hybrid work) across multiple chapters
  • Increased emphasis on employee rights
  • New content on refugee workforce integration
  • New case discussion questions that require critical thinking
  • Many new citations to incorporate recent research
  • Refreshed end-of-chapter resources

By Chapter:

  • Chapter 1
    • Includes the new SHRM Body of Applied Skills and Knowledge (SHRM BASK™)
    • Added new SHRM behavioral competencies for Diversity & Inclusion, and Analytical Attitude
    • Updated HR Occupational Outlook, unemployment rate, discussions of Generations Y and Z
    • Revised SHRM Certification eligibility requirements
    • New discussion of AI’s impact on HRM
  • Chapter 2
    • New real-world examples for mission, vision, and value statements
    • Updated employee turnover rates
    • New content on the Great Resignation and the Great Reshuffle
  • Chapter 3
    • Updated content on annual EEOC Claims by Class
    • New content on the landmark U.S. Supreme Court civil rights case, Bostock versus Clayton County
    • New content for EEOC “Know Your Rights” poster
    • New HR Talk feature on diversity, equity, inclusion, and belonging (DEIB)
    • New content on Pregnant Worker’s Fairness Act (PWFA)
  • Chapter 4
    • Updated BLS data for median employee tenure and statistics for gig economy
    • Updates on remote and hybrid work 
  • Chapter 5
    • New subsection on “Second Chance Hiring”
    • Updated content on impacts of COVID-19 on the workforce forecast and skills shortage
    • Updated statistics and data on labor market data, seasonal hiring, job search board rankings, minority job boards, and women in the workforce (representation in CEOs, board seats, executives, and management)
  • Chapter 6
    • Updated content for the new I-9 form (new visual, acceptable documents, employer penalties)
  • Chapter 7
    • Updated state of the industry report data (training expenditures, instruction mode, etc.)
    • Expanded content on mentoring and coaching
  • Chapter 8
    • New HR Talk on “Performance Appraisals”
  • Chapter 9
    • Updated data and statistics on the gender pay gap, pay compression and pay inversion, the Consumer Price Index, and GS Pay Scale
    • Refreshed coverage of executive compensation and its relationship to UAW strike of 2023
  • Chapter 10
    • Updated the Social Security Wage Base Limit, FIC deduction examples, Social Security earning credits and average monthly benefit, annual healthcare coverage expense, defined benefit plan contributions, IRS Key Employee definition based on salary, and nondiscrimination rules for group term life insurance
  • Chapter 11
    • Updated employee turnover by industry
    • New coverage of onboarding (with emphasis on remote and hybrid workers) and quiet quitting
  • Chapter 12
    • Reorganized to place greater emphasis on employees’ rights
    • New HR Talk on “Employee Rights and Due Process”
    • New content on the emerging “strike culture” in the United States and other countries (UAW, WGA, SAG-AFTRA, Kaiser, etc.)
    • Updated data for trends in unionization, union membership rates by state, right-to-work laws by state
    • Reflects strike actions from 2021–2023
  • Chapter 13
    • Two new HR Talks on employee mental health and well-being
    • Introduces the Surgeon General’s “Framework for Mental Health & Well-Being in the Workplace”
    • Updated workplace safety data (accident, injury, and death)
    • New examples from recent OSH investigation on workplace safety incidents
  • Chapter 14
    • New subsection on “Refugee Workforce Integration”
    • Updated exchange rate examples

In Progress

  • All instructor supplements will be available by December 30, 2024.
  • Homework system for this title will be live by December 30, 2024.

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FlatWorld Homework

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Instructor’s Manual

The Instructor’s Manual guides you through the main concepts of each chapter and important elements such as learning objectives, key terms, and key takeaways. Can include answers to chapter exercises, group activity suggestions, and discussion questions.

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PowerPoint Lecture Notes

A PowerPoint presentation highlighting key learning objectives and the main concepts for each chapter are available for you to use in your classroom. You can either cut and paste sections or use the presentation as a whole.

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Derek Crews

Derek Crews

Texas Woman's University

Derek Crews (EdD Nova Southeastern University) is Professor of Management in the Merrilee Alexander Kick College of Business and Entrepreneurship at Texas Woman’s University. Derek’s certifications include Senior Certified Professional of the Society for Human Resource Management (SHRM-SCP) and Master Trainer; Development Dimensions International. He is a past president of the North Texas Society for Human Resource Management and past vice-president for Membership; Texoma Human Resource Management Association. He is also a graduate of Harvard University’s Institute for Management and Leadership in Education. Derek has been awarded the Alderson-Broaddus University Student Government Association Outstanding Faculty Award, the Research Excellence Award by Nova Southeastern University, and the Mary Mason Lyon Award by Texas Woman’s University, for excellence in teaching, scholarship, and service. Prior to his academic career, Derek served in various managerial and supervisory roles, including vice-president, Finance and Administration for Texas Parcel Service. He has consulted and provided training with organizations including the Texas Workforce Commission, Workforce Texoma, Texas A&M University, Gwinnett Technical College, Black & Decker, Alcoa, Texas Instruments, Tyson Foods, and Walmart. Derek writes two books with FlatWorld, Mastering Human Resource Management and Principles of Talent Development. His scholarly publications include articles published in International Journal of Productivity and Performance Management, International Journal of Human Resource Studies, International Journal of Business & Social Sciences, and Leadership & Organizational Management Journal. Derek can be reached at dcrews@twu.edu.