- Published
- March 2019
- Page Count
- 478
- ISBN (Digital)
- 978-1-4533-9195-2
Principles of Marketing
Version 4.0
By Jeff Tanner and Mary Anne Raymond
Included Supplements
Key Features
- Consistent references to ethical situations.
- Global coverage.
- Discussion of metrics and which metrics to actually capture and analyze.
- YouTube videos.
- Audio interviews with marketing professionals.
Students
- Online Access Price
- $36.95
- Color Printed Textbook with Online Access Price
- $63.95
This textbook is suitable for the following courses: Introduction to Marketing
Principles of Marketing is an up-to-date overview of how marketing is actually done in today's world. It is a valuable resource for a first course in marketing at any level, clearly explaining effective marketing strategies and proven techniques. Outstanding coverage of cutting-edge topics includes: Content marketing, social media best practices, crowdfunding, and crowdsourcing.
- About the Authors
- Acknowledgments
- Preface
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Chapter 1: What Is Marketing?
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Chapter 2: Strategic Planning
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Chapter 3: Consumer Behavior: How People Make Buying Decisions
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Chapter 4: Business Buying Behavior
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Chapter 5: Market Segmenting, Targeting, and Positioning
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Chapter 6: Product and Service Decisions
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Chapter 7: Developing and Managing Offerings
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Chapter 8: How Marketing Channels Can Be Used to Create Value for Customers
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Chapter 9: Using Supply Chains to Create Value for Customers
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Chapter 10: Gathering and Using Information: Marketing Research and Market Intelligence
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Chapter 11: Integrated Marketing Communications and Traditional Media Marketing
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Chapter 12: Digital Marketing
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Chapter 13: Professional Selling
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Chapter 14: Customer Satisfaction, Loyalty, and Empowerment
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Chapter 15: Price, the Only Revenue Generator
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Chapter 16: The Marketing Plan
FlatWorld Homework
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Instructor’s Manual
The Instructor’s Manual guides you through the main concepts of each chapter and important elements such as learning objectives, key terms, and key takeaways. Can include answers to chapter exercises, group activity suggestions, and discussion questions.
PowerPoint Lecture Notes
A PowerPoint presentation highlighting key learning objectives and the main concepts for each chapter are available for you to use in your classroom. You can either cut and paste sections or use the presentation as a whole.
Test Generator - powered by Cognero
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Test Bank Files for Import to Learning Management Systems
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Test Item File
Need assistance in supplementing your quizzes and tests? Our test-item files (in Word format) contain many multiple-choice, fill-in-the-blank, and short-answer questions.
Other Supplements
Suggested Answers to Chapter-End Cases
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Additions & Errata
3/8/23: Updated URLs in the following:
3.2: Tactical Baby Carriers: https://youtu.be/B8WZVMbtflo
3.4: Coke Life: https://youtu.be/X3zXBepIr5s
5.2: Claritas PRIZM: https://claritas360.claritas.com/mybestsegments/?_ga=2.26083258.60980604.1678305297-2140000637.1678305297#zipLookup
7/26/21 Marketing Plan example link from chapter 16 updated to: https://www.sba.gov/sites/default/files/2019-12/Sample_Marketing_Plan_Template.pdf.
2/8/21 Video link in Chapter 2, section 2 "Gooder" has been updated to: https://www.youtube.com/watch?v=uIhGsXCv2js.