- Published
- May 2015
- Page Count
- 530
- ISBN (Digital)
- 978-1-4533-7095-7
Organizational Communication: Theory, Research, and Practice
Version 1.0
By Jason S. Wrench, Narissra Punyanunt-Carter, and Mark Ward Sr.
Included Supplements
Key Features
- Relevant examples including personal anecdotes from the authors.
- End-of-chapter discussions and review questions.
- International emphasis.
- Discussion of ethics throughout.
- Interdisciplinary approach.
- Customizable.
Students
- Online Access Price
- $33.95
- Color Printed Textbook with Online Access Price
- $60.95
This textbook is suitable for the following courses: Organizational Communication and Business and Professional Communication.
In Organizational Communication the authors examine not only the theoretical basis of organizational communication, but also the actual practice. There are three clear directions within in this book: an international focus, communication ethics, and the interdisciplinary tradition of organizational behavior. The authors draw on the wealth of resources and research both within the field of communication studies and also within closely related fields, such as industrial psychology, talent development, organizational behavior, and more.
- About the Authors
- Acknowledgments
- Preface
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Chapter 1: Introduction to Organizational Communication: Why Communication Matters
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Chapter 2: Organizational Communication Ethics
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Chapter 3: Classical Theories of Organizational Communication
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Chapter 4: Modern Theories of Organizational Communication
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Chapter 5: Communicating Between and Among Internal Stakeholders
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Chapter 6: Organizational Communication Climate, Culture, and Globalization
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Chapter 7: Leader and Follower Behaviors and Perspectives
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Chapter 8: Organizational Identity and Diversity
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Chapter 9: Teams in the Workplace
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Chapter 10: Recruiting, Socializing, and Disengaging
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Chapter 11: Technology in Organizations
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Chapter 12: Stress, Conflict, and Negotiation
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Chapter 13: The Dark Side of Organizational Communication
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Chapter 14: Corporate Communications: Communicating with External Stakeholders
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Chapter 15: The Professional Side of Organizational Communication
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Chapter 16: Appendix: Your First Job Out of College
Instructor’s Manual
The Instructor’s Manual guides you through the main concepts of each chapter and important elements such as learning objectives, key terms, and key takeaways. Can include answers to chapter exercises, group activity suggestions, and discussion questions.
PowerPoint Lecture Notes
A PowerPoint presentation highlighting key learning objectives and the main concepts for each chapter are available for you to use in your classroom. You can either cut and paste sections or use the presentation as a whole.
Test Generator - powered by Cognero
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Test Bank Files for Import to Learning Management Systems
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Test Item File
Need assistance in supplementing your quizzes and tests? Our test-item files (in Word format) contain many multiple-choice, fill-in-the-blank, and short-answer questions.
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Additions & Errata
5/26/23: Step 3 in each instance of Scoring for the Organizational Coaching Scale has been updated to Add X to Step 1 (had been Step 2)
9/28/22: Links updated in chapter 10.1
Federal Air Marshalls replaced with Drivers: https://youtu.be/2ED8z3LYAdY
TSA replaced with: Mike’s Carwash: https://youtu.be/ZsEmdvDaQ-8
Boeing replaced with: https://youtu.be/6tuEGGNQCPA
Direct Support Agent was deleted, the author didn’t have a replacement.